Dear Customers, Partners and Colleagues,
First, thank you to our customers on the front lines. Our letter carriers and grocers, c-store workers and restauranteurs, our health care providers, emergency services personnel and so many others; it’s an honor to serve you while you take care of all of us. Thank you!
When I wrote to you at the end of March, we were little more than a week into our Work-From-Home plan here at SageNet. Our Associates made the transition to virtual, virtually seamless. Now nearly two months later, we are beginning our RTO (Return to Office) plan.
We begin this RTO with cautious optimism. We are opening regionally, based on state and local recommendations, with each office following the CDC-recommended three-phased approach. Our Tulsa and Marietta/Atlanta offices began phase 1 last week. Reston/ Washington, DC, Chicago and Philadelphia will follow, likely in early June.
Our top priority is, and will always be, the health and safety of our Associates and their families. We are also very aware of the individual circumstances of each Associate, regarding vulnerabilities/pre-existing conditions, caring for elderly family members, school-age children at home and other considerations. We will continue to monitor the changing federal, state and local guidelines, as well as our own internal environments, and are ready to quickly modify our RTO plans as prudence dictates.
Our Return to Office may not be a return to “normal” as we knew it. We all face sweeping economic challenges and changes. To confront these challenges, SageNet is undertaking a number of initiatives aimed at creating a more flexible and frictionless experience, both for you as our customer, and for your customers. As the nation moves to reopen and restart, please be assured that your SageNet team is focused on applying our talents and technologies to help us all move safely and confidently forward!
In the meantime, and at all times, please do not hesitate to reach out with any concerns, questions or suggestions. You can reach me at firstname.lastname@example.org, or reach out to Brad at email@example.com.
Thank you. Stay safe. Have faith. And remain ever optimistic.