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managed services.

Managed Services

SageNet for Optimized Business Performance

SageNet Managed Services cover a wide range of business requirements and can be precisely tailored to meet the customer’s unique needs.

  • Network Managed Services – SageNet’s help desk operates 24x7x365 from our secure network operations center (NOC) in Tulsa, Oklahoma. Our Help Desk personnel utilize the latest advances in network monitoring tools and systems in order to identify and resolve network issues quickly – in many cases before the customer is aware of the problem. Our extensive relationships with leading carriers and equipment manufacturers enable us to keep ahead of the curve with market changes and technical advances. And as a trusted advisor, we pass those potential service and cost advantages on to our customers.
  • Maintenance Services – SageNet provides fully managed logistical support of your business’ mission-critical, time-sensitive equipment requirements. Our SLO-defined break-fix maintenance support guarantees that your replacement equipment is delivered and installed within a predefined timeframe, 24x7, 365 days a year, regardless of location. SageNet provides a nationwide network of strategic stocking locations for your equipment inventory; local industry-certified “smart hands” service technicians to install, troubleshoot, and test your equipment; and “hands on” support from SageNet’s knowledgeable, courteous Help Desk and Field Service technicians.
  • Procurement Services – SageNet has established configuration, sales, and support relationships with leading hardware, software, and network equipment vendors. By leveraging these valued-added relationships, we are able to provide our customers with technology procurement support for all of their equipment needs, including switches, routers, servers, storage arrays, bulk data cable, patch cable, printers, VOIP products, POS equipment, digital voice and video recorders, CCTV equipment, and more. As a vendor-independent company, SageNet can source the best product for your business, for the best price.

Download the SageNet Managed Services overview.